Showing event(s) happening on: May 07, 2019
AA 1541: Proactively Dealing with Difficult Conversations
May 07, 2019
Administrative/Teacher Leadership
This course will help administrators improve their communication skills during difficult conversations with staff and parents. Participants will learn the strengths and weaknesses of four basic behavior styles and strategies for bringing out the BEST in people at their WORST. Upon completion of the course, participants will be able to develop a proactive training plan to help staff understand the impact of behavioral styles on managing difficult personalities in difficult situations and an on-going support system for staff.
Susan Baker . . . Judith Lindgren
South Cook ISC 4
225.00     Time:   8:30AM to 3:30PM