Showing event(s) happening on: March 18, 2021
AA#1541: Proactively Dealing with Difficult Conversations: Bringing Out the Best in People at Their
Mar 18, 2021
Administrative/Teacher Leadership
This course will help administrators improve their communication skills during difficult conversations with staff and parents. Participants will learn the strengths and weaknesses of four basic behavior styles and strategies for bringing out the BEST in people at their WORST. Upon completion of the course, participants will be able to develop a proactive training plan to help staff understand the impact of behavioral styles on managing difficult personalities in difficult situations and an on-going support system for staff.
Susan Baker
South Cook ISC 4
210.00     Time:   8:30AM to 3:30PM